In InProd, you can directly access the database tables that contain the license reporting usage data. However, you must configure the PostgreSQL database to accept the external connection. By default, the external connections are disabled.
Each entry in the table is either for a system defined Genesys license or a user defined Custom license.
Note:
In the tables list, the table bison_gentenant and bison_environment have been truncated to contain only the relevant fields.
Field
Type
Description
id
integer
PK ID.
tenant_dbid
integer
Tenant Db id.
start_time
timestamp
The timestamp for when the data collection process started.
license
character varying(100)
Base Genesys licenses that are internally defined.
usage
integer
Usage count for the license.
enabled
boolean
The value indicating whether the license is reported as ‘Enabled‘ or ‘Disabled‘ for usage.